Frequently Asked Questions

What area do you cover?

We run courses in Newbury, Donnington, Greenham, Bucklebury, Aldermaston, Woolhampton, Cold Ash and other parts of West Berkshire and anyone from anywhere is welcome to attend any of our courses, so long as there is space. In fact we should have called ourselves by a different name, perhaps better Heartstart West Berkshire rather than Heartstart Thatcham!

Is Heartstart Thatcham only for Thatcham residents?

No. Anyone can come along and be trained, it doesn’t matter where you are from. We have had people from Andover, Newbury, Reading, Basingstoke, Cold Ash, Donnington and many other areas.

How do I become an instructor?

To become an instructor you must first have come on one of our Heartstart courses. This will let you see what we do and ensure you are happy to go further. Then talk to one of our instructors and we will discuss further. To become an instructor you will be required to attend a further training day, will have to have a DBS check undertaken and will be expected to be able to attend one session every three months. All of this is voluntary, i.e. there is no pay whatsoever.

Do I need to book?

Unless stated otherwise, yes. Space is limited and we need to ensure we have staff and materials to cover each event, hence you must book. Please email us via our contact page.

Do you have a phone number?

Yes. The number is 0 7 8 1 0 1 4 5 6 9 0. If we do not answer leave your name, number and a short message and someone will get back to you. We all have full time jobs so it may be a day or two before we get back to you.

Can we purchase defibrillators / AEDs from you?

No. We have raised funds to allow us to donate/place defibrillators in the community. However we do not sell defibrillators.

What is a defibrillator used for?

A defibrillator is used on a casualty in Cardiac Arrest, in conjunction with CPR.

Is a Heart Attack and Cardiac Arrest the same?

No, a cardiac arrest and heart attack are not the same. Both require immediate help via 999.